Image may be subject to copyright
Contact Us
We look forward to talking with you and having you visit. Please reach out with any questions that you may have.



captcha

ADDRESS

605 S. Prospect St.
Galena, Illinois 61036 USA

PHONE & EMAIL

815-777-2317
CAROLG@THESTEAMBOATHOUSE.COM

SOCIAL MEDIA

placeholder
placeholder

THE STEAMBOAT HOUSE POLICIES

LODGING POLICIES

Rates and Length of Stay:

Check-in is between 4:00pm and 7:00pm. Please call the innkeepers to arrange for a later check-in.

Check-out time is 11:00am.

Full Payment is taken at the time of reservation.

We accept American Express, Discover, MasterCard, Visa, and Steamboat House Gift Certificates. We can no longer accept Bed and Breakfast.com gift cards effective 12/31/2017.

Cancellations:

We are a small business and every reservation is important to us. If your plans change and you must cancel your reservation, please contact us at least 14 days prior to arrival.

A full refund will be returned for cancellations made more than 14 days prior to arrival date.
If you must cancel a single reservation with less than a 14 day notice, shorten your stay, or leave early, please understand that we can only return the portion of your reservation that we are able to re-book. Cancellations for whole house bookings require 30 day notice and we can only refund the portion of the reservation that we are able to re-book.

In the event of a Winter Storm Warning affecting your travel, there will be no penalty for same day cancellations.

Smoking:

Illinois law prohibits smoking inside buildings, porches, or within 15 feet of windows and doors. For the comfort of our guests, smoking is permitted outside in designated areas.

Pets and Children:

We love pets and children, but CANNOT accommodate them.



ARRIVAL TIMES
4:00 PM - 7:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.